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POLICY NUMBER - 12
Page 1 of 1
Policy Subject / Title - Notice of Water Shut-Off
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GENERAL STATEMENT OF POLICY
12.01 It shall be the policy of the Region of Queens Municipality that whenever it is
necessary to carry out emergency repairs to the Liverpool Water System that the
general public will be notified by the appropriate means.
POLICY INFORMATION
12.02 If for any reason water service to a customer is to be disconnected, the customer
will be given forty-eight (48) hours written notice, except in an emergency
situation, where verbal notification will be given if time permits. Such notice shall
contain the reason for the disconnection as well as the conditions by which it will
be reconnected.
Approved by Council:
October 19, 1998