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Policy 2000 - 06
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July 27, 2000
POLICY - BOIL ORDER ADVISORIES
POLICY # 2000 - 06
Objective:
The objective of this policy is to set in place a reporting line of responsibility in the
event of a boil order advisory notification, and to promote an effective manner of
notifying water utility customers.
1 Boil Order Advisories
A Boil Order Advisory Notification is a written notice, signed by the proper authority,
and containing a recommendation that water from the Town of Stewiacke distribution
system should be boiled prior to consumption or other personal use.
2 Authority
Issuance to the Public
Boil Order Advisories may be issued to the public by the following:
➢ Minister of Health
➢ Department of Environment
➢ Chief Administrative Officer
Boil Order Advisories issued by the Minister of Health, or Department of Environment
shall be in writing, signed by the appropriate authority, and specify the reason(s) for
the boil order advisory. This notification is to be faxed to the Town of Stewiacke,
with original correspondence to follow.
The notification shall be directed to the Chief Administrative Officer of the Town, who
shall ensure the following are advised of the situation:
3 Notification - Boil Order Advisory
The following are to be notified immediately of a Boil Order Advisory:
Treatment Plant Operators
Mayor and Council
Department of Environment
Minister of Health
Businesses (Appendix A)
Radio Stations and Press (Appendix B)
Residents (See Appendix C for posting of Notification)
(See Appendix D for List of Water Volunteers)
(See Appendix E "DOE" Information to be mailed to residents)
Boil Order Advisory notification by the Treatment Plants Operator to the CAO shall be
in writing, signed by the Operator, and specify the reason(s) for the boil order
advisory. The CAO shall start the notification process.
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July 27, 2000
Boil Order Advisories
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4 Continuation - Boil Order Advisory
As long as the Boil Order Advisory remains in effect, the Chief Administrative Officer
shall provide a weekly update to the sources as noted in the notification procedure,
unless it is determined by the CAO that some variation should apply. If any changes
occur, a daily update will be provided by the CAO. Any public requests arising from
the continuation of the advisory shall be brought to the attention of the CAO and the
Mayor and Town Council.
As long as the Boil Order Advisory remains in effect, Staff will record and document
any information relating to the Boil Order Advisory, such as telephone callers, dates
and times of calls, response to inquiries, etc.
5 Cessation of Boil Order Advisory
Cessation or "lifting" of a Boil Order Advisory shall be issued by the same authority,
and in the same manner, as contained in the Notification of Boil Order Advisories.
Once received, the CAO shall notify sources, as listed in the notification procedure,
regarding cessation of the boil order advisory in the Town of Stewiacke.
6 Report
Following Cessation of the Boil Order Advisory the Treatment Plants Operator shall
provide to the CAO, within three days, a detailed report on the cause of the advisory,
and steps which have been taken to prevent a further occurrence. Copies of this
report are to be provided to authority from whom the order originated, and to the
Mayor and Councillors
Annotation for Official Policy Book
Date of Notice to Council Members of
Intent to consider: July 21, 2000
Date of Passage of Current Policy: July 27, 2000
I certify that this policy was adopted by Council as indicated above.
_______________________ ____ _________ ___ _____
CAO / Clerk Date
Policy 2000 - 06
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July 27, 2000
Appendix A
Establishments to be notified in the event of a water boil advisory.
Dentists
Dr. R. Cruz
639-2440
Doctors
Stewiacke Medical 639-2484
Drugstores
Stewiacke Pharmasave 639-2271
Schools
Stewiacke Elementary 639-3100
Smiles & Chuckles 639-2305
Stewiacke Pre School
Food Preparation Facilities
Tim Hortons
639-9091
Dairy Queen 639-2300
Kentucky Fried Chicken 639-2244
Fast Freddy's 639-9966
Whistlers 639-9221
Iron Forge 639-9399
Franks Pizza 639-2122
Foodland 639-2092
Stewiacke Gift Boutique 639-2361
Hairdressing operations
Darlenes Unique Styles 639-9167
Ruth Sheehy 639-2235
Janet Dickie 639-2277
Nadine Wright 639-9055
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July 27, 2000
Appendix B
Public Announcements and Press - Water Boil Advisory
Radio Stations:
CKCL and CKTO(FM) Truro
893-6060
Press
Truro Daily News
893-9405
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July 27, 2000
Appendix C
Posting of Notification to Residents - Boil Order Advisory
Posting Locations:
1
Town Office
2
Branch Library
3
Post Office
4
Drugstore
5 Foodland Store
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July 27, 2000
Appendix D
Water Volunteers
(These individuals will call residents on the noted streets to advise of a Boil
Order Advisory).
Volunteer Names
Judy Andrews
639-9054
Main St. East & Pleasant Hill
Cathy Downey 639-2927
Asquith Avenue
Grace Gourley 639-9093
Dunrovin St.
Catherine MacKay 639-2474
George St.
Maria Cameron 639-9778
Riverside Avenue
Clara Wright 639-2841
St. Andrews St.
Donna Kent
639-2493
St. Andrews St.
John Rogers
639-9046 Tower Road & Windcrest
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July 27, 2000
Appendix E
DEPARTMENT OF ENVIRONMENT
Fact sheet on domestic water usage when a Boil Advisory is in effect.
Disinfecting Water
Water can be disinfected in a number of ways including boiling or adding household
bleach, which contains chlorine. Please see the table below for details on disinfecting
water.
Method
Amount
Time
Boiling
Bring water to a
rapid boil and
continue to boil for
at least 2 minutes
Boil for at least 2
minutes
Adding Bleach
Use household
bleach (5.25%
sodium
hypochlorite)
a) for washing
dishes in the sink
b) for bathing in
the bathtub
c) for whirlpool
tubs
a capful (10 ml) of
bleach per sink of
water.
3 ounces (85 ml) of
bleach per
standard tub
follow
manufacturers
instructions
mix and let sit for 1
minute before use
mix and let sit for
10 minutes
Only boiled water should be used for:
➢ Drinking
➢ Use in formulas or mixing juice or other drinks
➢ Making of ice cubes
Only disinfected water (boiled or bleached) should be used for:
➢ Washing and bathing
➢ Washing dishes
➢ Humidifiers
➢ Washing food that will be consumed uncooked such as fruit or vegetables
Note: Showering is not recommended if water contains fecal coliforms.
It is not necessary to use disinfected water for:
➢ Laundry
➢ Washing floors and other household cleaning
Point of use treatment units on the consumers tap or water line cannot be
depended upon to adequately disinfect water.
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July 27, 2000
Users that must take precautions during a Boil Advisory
Restaurants
It is necessary to boil water for:
➢ All drinking water
➢ Soft drink post-mix machines
➢ Ice cubes and any ice products (shaved or bloc ice) used in food or drinks
➢ Washing any food that would not be cooked
➢ Vending machines that use water that does not reach boiling
temperatures as part of their design
It is not necessary to boil water for:
➢ Soft drink pre-mixed machines
➢ Cooking and baking
➢ Coffee machines which achieve boiling temperatures as part of their
design
Food Production
➢ Dairy Plants - The contaminated water must not contact products
following the pasteurization procedure and water used in clean-in-place
procedures and in cleaning of product related equipment must be properly
chlorinated.
➢ Bottling Plants - Pre-superchlorination and chorine removal must be part
of production procedure
➢ Ice Making - It is prohibited to make ice for domestic purposes or for
cooling or preservation of food, from water that is likely to make the ice
impure or is liable to produce disease.
Hospitals, Schools, Special Care Facilities, Dental or Physician Clinics, etc.
➢ Boil water or use alternate potable water supply in all applications of tap
water intended for consumption or treatment procedures where a risk of
infection is possible. Assess all water usage in consultation with infection
control personnel.
Water Vending Outlets (Including Wine and Beer Vending)
➢ Assess each system individually