Water & Sewer Services Bylaw No. 2473/IPS/26 — full text

This is an automated transcription (OCR) of the captured official document — minor recognition errors are possible; the source document governs. Snapshot 15dfe73e9e25 · verified 2026-06-04 · original document · archived snapshot · unofficial consolidation, the official version is held by the municipal clerk.

## The Town of Hay River Northwest Territories  Bylaw No. 2473/IPS/26 Water & Sewer Services Bylaw A BY-LAW OF THE TOWN OF HAY RIVER TO ESTABLISH, OPERATE, MAINTAIN, REGULATE, AND PROTECT MUNICIPAL WATER SUPPLY AND SEWER SYSTEMS AND TO GOVERN THE PROVISION AND USE OF WATER AND SEWER SERVICES. PURSUANT TO the Cities, Towns and Villages Act, S.N.W. T. 2003, c. 22, as amended from time to time, which authorizes municipalities to provide, regulate, and control municipal water and sewer services with the Town; AND WHEREAS the Council of the Town of Hay River considers it necessary and desirable to establish rules respecting the provision, use, protection, and administration of water and sewer services in order to protect public health, ensure system integrity, and promote the orderly delivery of municipal services; NOW THEREFORE the Council of the Municipal Corporation of the Town of Hay River in session duly assembled enacts as follows: ## INTERPRETATION ## SHORT TITLE 1. This Bylaw may be cited as the Water & Sewer Services Bylaw. ## DEFINITIONS 2. In this Bylaw, unless the context otherwise requires; | "Town" | means the Municipal Corporation of the Town of Hay River in the Northwest Territories established pursuant to the Cities, Towns and Villages Act; | |----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | "Council" | shall mean the Council of the Town of Hay River; | | "Cross Connection" | shall mean any connection or structural arrangement between a public or a customer's potable water system and any nonpotable source or system; | | "Customer" | means any person who has entered into an arrangement with the Town to receive municipal services; | | "Designated Service Areas" | are West Channel, Vale Island, Industrial Area, Mile Five and the Hay River Corridor. | | "Fees and Charges Bylaw" | means Fees and Charges Bylaw No. 2472/CS/26, as amended or replaced from time to time. | | "Freeze Protection Device" | means a device or system to prevent service pipes from freezing, including, but not limited to; heat trace tape, No. 10 wire, an AquaFlo unit circulating pump, an orifice union, and a bleeder, which is registered to the Town; | | | "Lot lines" or "Property lines" mean the separating lines or limits identified by the location of the legal survey pins; | |-------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | "Mains" | means a pipe or pipes interconnected to transport water or collect sewage throughout the Town or several premises excluding private service pipes forming part of the municipal system; | | "Municipal System" or "Municipal Service" | means the pipe and accessories owned by the Town, either within a municipal road easement, to provide water or collect sewage from private property or premises, and includes the trucked system and piped system unless specifically noting one of either trucked or piped system; | | "Officer" | means any person who is appointed in accordance with the Cities, Towns and Villages Act as a By-law Officer to enforce the Bylaws of the Town of Hay River, and any Peace Officer who is entitled to enforce the Bylaws of the Town; | | | "Owner" or "Property Owner" means any person who is the registered owner of a property, or any person who is in lawful possession or occupation of buildings situated thereon; | | "Person" | includes a corporation and the heirs, executors, administrators or other legal representatives of that person; | | "Potable" | means water suitable for drinking; | | "Property" | means real property, and includes any buildings thereon; | | "Private Service System" | means the pipe and accessories intended to distribute water or collect sewage within private property, and connected to the municipal system or main; | | "Public Piped Service" | means water supply or sewage collection provided throughout the Town's mains and service pipes; | | "Residential Customer" | includes customers for a place of residence, private homes and rental accommodations; | | | "Senior Administrative Officer" shall mean the Senior Administrative Officer or his designate; | | "Schedule" | means a schedule attached to and forming part of this bylaw, except as otherwise provided; | | "Self-Contained Unit" | means a unit having separate plumbing, hea ting, entrance, and the like; | | "Service Pipe" | means the pipe intended to carry water or collect sewage from | | | or to the main onto or across private property that includes a private service pipe and a municipal service pipe; | |---------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | "To Discontinue Service" | means to stop providing trucked water service and/or to turn off piped water service for a building or a property; | | "To Establish Service" | means to become a customer of the Town by entering into on arrangement to receive municipal service from the town; | | "To Terminate Service" | means to terminate the arrangement between the customer and the Town to receive municipal services from the Town, and may include to discontinue service, to disconnect or remove a municipal service pipe in whole or in part and a final water meter reading; | | "Trucked Service" | service prated deling vandes be on part or the cine | | "Trucked Service Building Facilities" | means a water storage tank and related accessories installed within a premise to receive trucked service from the Town; | | "Wastage" | means to lose, decrease, destroy. damage, use or consume extravagantly, inefficiently, or improvidently, for no purpose or inadequate objective or result. | ## GENERAL PROVISIONS ## AUTHORITY TO PROVIDE MUNICIPAL SERVICES 3. No person except those authorized by Council shall directly or indirectly engage in the provision of municipal services within the Town. ## AUTHORITY AND DUTIES OF SENIOR ADMINISTRATIVE OFFICER 4. The Senior Administrative Officer is authorized and directed to: - a) supervise, control and administer the provision of municipal services and the municipal system, and do all things necessary to fulfill his responsibilities and duties under this Bylaw; and - c) perform all acts that may be necessary for the efficient management, operation and protection of the municipal system; and - b) control all construction operations and maintenance related to the provision of municipal services; and - d) administer and enforce this Bylaw. 5. The Senior Administrative Officer may, subject to Section 7, prescribe: - a) orders, and - b) specifications for: - i. Private Service Pipes 10. її. Meters - ili. Freeze Protection Devices - iv. Bleeders - V. Sewage Discharge 14. Vi. Aqua-Flo Systems - vii. Trucked Service, and - vili. Other specifications necessary to carry out the provisions of this Bylaw. 17. No person or customer shall fail to comply with such orders and specifications. 7. The Senior Administrative Officer may, subject to Section 8, prescribe forms for: - a) Application for Permit to use Town Water and Sewer Piped Services (W/S-1). - b) Application for Permit to Receive Town Water and Sewer Trucked Services (W/S-2). - c) Connection or disconnection: - i. Moving Out Form (W/S-3). - ii. Application for Permit to Connect or Disconnect (W/S-4). - d) Registration of Non-Domestic Use (W/S-5). - e) Registration of Freeze Protection Service (W/S-6). - 1) Aqua-Flo Installation and Inspection Report (W/S-7). - g) Water Bleeder Permit (W/S-8). - h) Bleeder Removal Notice (W/S-9). - i) Cross Connection and Backflow Prevention Tag (W/ S- 10). 8. All orders, specifications and forms prescribed by the Senior Administrative Officer shall be available for public inspection during regular Town business hours. 9. In addition to any other powers provided in this Bylaw, the Senior Administrative Officer may: - a) Establish administrative procedures for the provision of water and sewer services; - c) recover costs incurred by the Town under this Bylaw; and - b) require inspections, testing, or verification of compliance with this Bylaw; - d) delegate any power, duty, or function under this Bylaw to an employee or contractor of the ## FINANCING AND ACCOUNTING 10. The Town will establish a Utility Fund separate from the General Revenue Fund of the Town. All financing and accounting respecting the Municipal System will be done in the Utility Fund. 11. All costs for the provision of municipal services shall be financed through service charges and fees, as well as loans, grants, subsidies or other funding provided to the Town by the Government of the Northwest Territories or others. 12. All monies collected for municipal services shall only be used to provide municipal services to customers including operation, maintenance, extension, repair, capital improvement and administration of the municipal system. 13. All monies collected for the provision of municipal services shall be separately accounted for and disbursed by action of the Council and in accordance with an Annual Budget approved by 14. The Town will establish a Water Sewer Reserve account in accordance with a policy approved by Council. This Fund will be accounted for within the Utility Fund. ## SERVICE AREA 15. The Town may provide municipal services to properties in a designated service area, as established by the Senior Administrative Officer within the municipal boundaries of the Town. 16. The Town may not provide municipal services outside of the designated service areas. 17. The Town may provide municipal services, including bulk water supply and sewage disposal, to or for areas outside the Town, and will only be provided when such services will not impede the provisions of municipal services to customers within the Town. ## DESCRIPTION OF SERVICES 18. The Town shall furnish water supply for domestic, fire protection, municipal, and industrial purposes. 19. Notwithstanding Section 18, when, in the opinion of the Senior Administrative Officer, the water supply for domestic and fire protection purposes is impaired, the Senior Administrative Officer may: - a) regulate the use of water supply; or - b) restrict or terminate the supply of water for municipal or industrial purposes. 20. The Town shall make every effort to provide safe, continuous and efficient municipal services. The Town shall not be liable for damages, including business losses: - a) caused by the break of any water pipe, sewer pipe, or the break of any ditch; or - c) caused by the interference or cessation of municipal services in connection with the repair, expansion, replacement, or proper operation and maintenance of the municipal system; or - b) caused by water delivered or sewage collected through the owner's or customer's facilities; or - d) caused by any increase or decrease in pressure in a water pipe; or - f) caused by the improper operation of the freeze protection devices; or - e) caused by the water supply containing sediments, deposits or other foreign matter; or - g) generally for any accident due to the operation of the municipal system, unless such action has been shown to be directly due to the negligence of the Town or its employees. 21. Every person or customer requiring special municipal services, including continuous and uninterrupted municipal services, constant pressure of water, or particularly clear or pure water, shall at no cost or liability to the Town, provide such storage, treatment or other means for such special municipal services. 22. No person shall obtain, receive, use, or make use of municipal water or sewer services except with the authorization of the Town and in accordance with this Bylaw. 23. Any person requiring water or sewer services within the municipal boundaries of the Town shall apply to and obtain such services directly from the Town and shall not obtain water or sewer services from a contractor, supplier, or third party except where expressly authorized by the Senior Administrative Officer. 24. No person shall permit municipal water or sewer services supplied to their property to be used by another person, property, or activity except in accordance with this Bylaw and with the authorization of the Town. ## UNAUTHORIZED USE AND COST RECOVERY 25. Any use of municipal water or sewer services without authorization, including use through unauthorized connections, temporary lines, bypasses, or indirect supply, constitutes unauthorized use under this Bylaw. 26. Where unauthorized use is identified, the Town may, in addition to any other remedy available under this Bylaw: - a) estimate the quantity of water used or sewer service provided; - c) recover all costs incurred by the Town in investigating, correcting, or enforcing the unauthorized use. - b) bill the estimated consumption in accordance with the Fees and Charges Bylaw; and ## AUTHORITY TO CEASE OR RESTRICT SERVICE 27. The Senior Administrative Officer may, without notice, cease or restrict municipal services to any customer or part of the Town if, in the opinion of the Senior Administrative Officer, an emergency makes such action necessary. 28. The Senior Administrative Officer may, in a non-emergency situation, including scheduled repairs or alterations to the municipal system, cease or restrict municipal services to any customer or part of the Town, provided the Senior Administrative Officer shall, when it is practical to do so, provide public notice of such intended cessation or restriction of municipal services to all affected customers. 29. When the Senior Administrative Officer deems that a water shortage warrants, the Senior Administrative Officer may issue orders to impose, change or revoke restrictions upon the use of water, including uses at specified times of days, to a specified class of customer, or parts of the Town, provided the Senior Administrative Officer shall provide public notice of such intended restriction. 30. Failure to obey an order issued under Section 29 is an offence. 31. Where public notice regarding the imposition, change or revocation of restrictions on water use as required to be given under this section, notice must be given to the general public according to Section 37 of this Bylaw. 32. The Senior Administrative Officer may discontinue service for any of the following: - a) failure to establish services; - b) fraud in establishing service; - d) failure to provide a deposit, if required; - c) nonpayment of charges or fees levied pursuant to this Bylaw; - e) failure to provide free access; or - f) contravention of any other section of this Bylaw until such time as there is no contravention of this Bylaw and any outstanding service charges and fees are paid to the Town. 33. When service is discontinued, neither the Town, its employees, nor any municipal officials shall be liable for any costs or damages resulting from the discontinuance of service. 34. Where the Senior Administrative Officer authorizes service to be discontinued under Section 26, the Senior Administrative Officer may, when in the opinion of the Senior Administrative Officer it is practical to do so, give notice prior to service being discontinued, indicating: - a) the infraction, - b) the remedy, - c) the date that service will be discontinued unless remedy is made. ## NOTIFICATION 35. Notice from the Town to a customer or owner for amount of bill due, contravention of any provision or requirement of this Bylaw, or for any other reasons, shall be in writing to the last known address of the customer or owner. 36. Notice to the Town shall be made in writing to the Town, except that notice of complaint may be made by telephone or in person. 37. Public notice must be given to the general public in any one or more of the following ways: 4. by inserting the notice at least once in a newspaper circulating in the municipality; 5. by causing announcements to be made on a radio or television station received in the municipality on at least three separate days; or 6. by mailing or delivering a copy of the notice to each voter in the municipality; - d) by posting a notice in at least five widely separated and conspicuous places in the municipality. ## TAMPERING 38. No person or customer shall tamper or interfere with any part of the municipal system, except as authorized by the Senior Administrative Officer. 39. No person or customer shall connect to or operate any pipe, valve, meter, hydrant, or any other part of the municipal system, except as authorized by the Senior Administrative Officer. 40. Any person or customer who damages, or causes to be damaged, any part of the municipal system, shall be liable for the cost of such damage. ## WORK DONE BY THE TOWN 41. The charge for work done by the Town will be "at cost", and shall include the direct and indirect amount expended by the Town for wages and benefits, support facilities and equipment, materials, equipment rental, contracts, administration charges, and any other expenditures incurred in doing the work. 42. Where the Senior Administrative Officer requires a deposit, based on the estimated cost of work, to be paid by the applicant prior to the commencement of work done "at cost" by the Town, any additional cost shall be paid to the Town, and any surplus shall be refunded to the applicant. ## ESTABLISH AND TERMINATE SERVICE ## TO ESTABLISH SERVICE 43. Subject to Section 44, every person requiring to establish service, shall submit to the Senior Administrative Officer either: - a) "Application for Permit to use Town Water and Sewer Piped Services" form W/S-1, or - b) "Application for Permit to Receive Town Water and Sewer Trucked Services" form W/ 5-2, - c) "Application for Permit to Connect or Disconnect" form W/S-4 and pay the applicable fees. 44. It is required that a service account be held by the owner of the premises. Service accounts cannot be established under the name of a tenant or lessee. ## CONTENT OF APPLICATION FOR SERVICE 45. The "Application for Permit to use Town Water and Sewer Piped Services" form W/S-1 or "Application for Permit to Receive Town Water and Sewer Trucked Services" form W/S-2, shall include, but may not be limited to such particulars as the following; - a) location of the premises, - b) date applicant will be ready for service, - d) whether the premises have previously received service, - c) type of structure erected or intended to be erected, - e) name and mailing address to which notices and bills are to be sent, - f) whether the applicant is the owner or tenant of, or agent for the premises, - g) category of customer and rate requested - h) agreement to abide by and accept all the provisions of this Bylaw, and - i) any other information in such detail and form the Senior Administrative Officer deems appropriate. ## DEPOSIT 46. As a condition of providing service, the customer shall pay a meter deposit in the amount prescribed by the Fees and Charges Bylaw. - a) The meter deposit shall be held in trust by the Town until the customer's account is closed. - c) Any interest the Town earns on meter deposits while they are held in trust shall be credited to the Utility Fund. - b) No interest will be payable on a meter deposit. 47. As a condition of reconnecting services after discontinuance of service due to non-payment of a water sewer account, the Senior Administrative Officer may require a deposit from the applicant in an amount prescribed by the Fees and Charges Bylaw. - a) Subject to Subsection (b). the deposit shall be refunded after it has been held for twelve consecutive months, during which all bills for service have been paid within the time limit allowed; - b) The deposit, less the amount of any unpaid balance due to the Town, shall be refunded upon termination of service; - c) No interest shall be paid on the deposit; and - d) All interest earned on deposits will be credited to the Utility Fund. ## TEMPORARY SERVICE 48. Subject to Section 49, every person requiring to establish temporary service for construction or any other purpose shall: - a) submit either an "Application for Permit to use Town Water and Sewer Piped Services" for W/S-1, or "Application for Permit to Received Town Water and Sewer Trucked Service" form WI S-2, or "Application for Permit to Connect or Disconnect" form W/S-4, to the Senior Administrative Officer, stating the expected duration service is requested; - c) prior to the initiation of service, pay a deposit determined by the Senior Administrative Officer based on the estimated service charge during the period of temporary service. Any additional cost to be paid to the Town, and any surplus to be refunded to the applicant. - b) pay the applicable service fees and any other fees, prescribed by the Fees and Charges Bylaw; and 49. The Senior Administrative Officer may require that the application for service be submitted by the owner of the premises. 50. The service rate for temporary service shall be based on the category of the customer. 51. The Senior Administrative Officer may require an applicant for temporary piped water service to install an approved meter setting and/or meter. 52. The service charge for temporary piped water service shall be determined: - a) according to meter readings, if approved meter is installed, or - b) where no meter is installed, based on an estimate by the Senior Administrative Officer of the quantity of water used. ## APPLICATION TO TERMINATE SERVICE 53. In order to terminate service, the customer shall submit to the Senior Administrative Officer either a "Moving Out" form W/S-3, or "Application to Connect or Disconnect" form W/S-4. stating the date the applicant desires to terminate service, and any other information, and in such form as may be prescribed by the Senior Administrative Officer 54. All applications to terminate service must allow a minimum of five working days prior to the date the order is to become operative. 55. The Town may continue to levy service charges until the Town terminates service. 56. The owner of any structure or building which is: not fit to be occupied. planned to be demolished, or is otherwise abandoned, is responsible for application to the Town and after approval for disconnection of services. ## RESPONSIBILITIES OF THE CUSTOMER ## USE OF WATER 57. No person or customer shall willfully wastewater or allow the continuous unattended flow of water without written permission from the Senior Administrative Officer. 58. No person or customer shall re-sell or convey water beyond the property served without written permission from the Senior Administrative Officer. 59. Where the unauthorized wastage, continuous flow, or improper use of water occurs, the Senior Administrative Officer may issue an order to the customer to stop such wastage or improper use of water within the forty-eight (48) hours or lesser time as may be specified in the notice. 60. If the customer fails to comply with the order under Section 59, the Senior Administrative Officer may discontinue service. 61. Failure to comply with an order under Section 59 is an offence. ## PREVENTION OF CONTAMINATION 62. No person or customer shall do anything that may allow water, sewage, or any harmful matter to enter the municipal potable water system. The Senior Administrative Officer may discontinue service to any customer contravening the provisions of this section, and shall be considered on offence under this Bylaw. ## PREVENTION OF DISCHARGE OF HARMFUL MATTER 63. No person or customer shall discharge or deposit, or cause or permit the discharge into a municipal sewer pipe, private sewer service pipe, or private sewage tank, matter of any type or at any temperature, or in any quantity which may be or become harmful to any part of the municipal services system, or which may impair or interfere with the proper operation of any waste water works or treatment process. 64. Subject to Sections 4 to 9, the Senior Administrative Officer may prescribe specifications to restrict or prohibit the discharge or deposit of any matter into a municipal sewer pipe, private sewer service pipe, or private sewage tank. 65. No person or customer shall directly or indirectly discharge any trade, industrial or manufacturing waste, or any unacceptable waste, into a municipal sewer pipe, private sewer service pipe, or private sewage tank, without such previous treatment works as the Senior Administrative Officer may order to be installed and operated by the customer. 66. Grease, oil or sand interceptors of sufficient size and approved design shall be installed on the building sewer pipes from every hotel, restaurant, laundry, garage and such other places as the Senior Administrative Officer may order. 67. No person or customer shall discharge or deposit, or cause or permit the discharge or deposit of, rainwater or ground water into a municipal sewer pipe, private sewer service pipe, or private sewage tank, except as authorized by the Senior Administrative Officer. 68. Failure to comply with any provisions of this section shall be considered an offence. ## INSPECTION 69. An authorized agent or employee of the Town, who presents, if so requested, proper identification, as determined by the Senior Administrative Officer: - a) shall be admitted to properties during the regular Town business hours, and; - b) may inspect any part of the property, expose and perform tests on any piping, fixtures or appliances being the property of the owner, the occupant, or the Town, to determine compliance with this Bylaw. ## PRIVATE FACILITIES 70. All private facilities, including plumbing, appliances, accessories, service pipes, and water and sewage tanks, shall comply with the most recent National Building Codes, National Plumbing Codes, Public Health Act, Town of Hay River's servicing standards and other municipal by-laws; provided always that, where any provisions in such a Code conflicts with any provisions of this Bylaw, this Bylaw shall prevail. 71. Every owner shall maintain his private facilities in proper order and free from leakage or wastage at his own expense. 12. Subject to Sections 27 through 37 of this Bylaw, the Senior Administrative Officer may discontinue service to any property where unsanitary conditions, defective fixtures, leakage or wastage, or misuse may affect the safe and proper operation of the municipal system. 73. Subject to Section 74, municipal services shall not be provided to premises in which the private facilities do not meet the provisions and specifications of this Bylaw. 74. Municipal services may be provided during construction. ## ABATEMENT OF NOISES ANO PRESSURE SURGES 75. No apparatus, fitting or fixture shall be connected, allowed to be connected, or operated in a manner which will cause noises, pressure surges, water hammer or other disturbances, which may, in the opinion of the Senior Administrative Officer, result in annoyance to other persons or customers, damage to their water systems, or damage to the municipal system. The Senior Administrative Officer may discontinue service to any customer contravening the provisions of this section. ## FREEZE PROTECTION 76. The owner or occupant where required shall, at his expense, submit a "Registration of Freeze Protection Device" form W/S-6, and provide for the proper operation and maintenance of freeze protection devices according to the provisions, schedule, and specifications of this Bylaw. 77. The owner or occupant shall be liable for any damage which may result from the improper or negligent operation and maintenance of the freeze protection devices. 78. During the normal heating season, the owner or occupant shall ensure that, if he is away from his premises, that a competent person maintains the freeze protection devices, and ensures that the waler supply and sewer do not freeze. 79. Should a homeowner's freeze protection device fail, the homeowner is responsible for all thawing costs or repairs from the home to the main. ## PIPED WATER AND SEWAGE SERVICE ## INSTALLATION OF SERVICE PIPES 80. Every owner requiring to install a service pipe - a) on a road, or - b) within an easement, shall submit to the Senior Administrative Officer an application in such form as may be prescribed by the Senior Administrative Officer. 81. Where an application is made under Section 80, no work shall commence until the application has been approved by the Senior Administrative Officer. 82. Every service pipe within a property shall be installed at the cost of the owner of the property to be served. 83. Every service pipe from the main to the property line shall be installed by the Town, or its agent, and the owner of the property served shall be levied a fee to recover the Town's costs. 84. Every owner requiring a service pipe from the main to the property line shall submit to the Senior Administrative Officer an "Application for Permit to Connect or Disconnect" form W/S-4. 85. Where an application is made under Section 84, no work shall commence until the application has been approved by the Senior Administrative Officer and the fees to recover the Town's costs have been paid. ## INSTALLATION OF SERVICE PIPE CONNECTIONS 86. Every pipe connection to the main shall be done only by the Town or its agent. 87. The cost of the service pipe connection to the main shall be levied on the owner of the property served. ## SPECIFICATIONS, DESIGN APPROVAL AND INSPECTION OF SERVICE PIPE 88. No service pipe shall be installed except in accordance with this Bylaw and specifications. 89. Design plans for service pipes 1-1/2 inches or 38 millimeters or less shall be: - a) certified by a Journeyman Plumber, or Professional Engineer, and - b) submitted to the Senior Administrative Officer, and - d) all water service pipe 2-1/2 inches or less from the curb valve to the water shut-off valve shall be continuous copper piping with no joints or fitting - C) approved prior to the commencement of construction, and 90. Design plans for service pipes, greater than 1-1/2 inches or 38 millimeters, shall be: - a) certified by a Professional Engineer, and - c) approved prior to the commencement of construction. - b) submitted to the Senior Administrative Officer, and 91. Two sets of "as built" plans shall be provided to the Senior Administrative Officer within sixty (60) days of completion of service pipes. 92. No service pipe shall be enclosed, covered or backfilled until the work has been inspected and approved by the Senior Administrative Officer. 93. All installation. maintenance, repair and disconnection work on service pipes shall be subject to the inspection and approval of the Senior Administrative Officer. ## OWNERSHIP OF SERVICE PIPES 94. Every below ground service pipe on private property shall remain the property of the property owner, and he shall be responsible for its maintenance. 95. After completion of construction, the ownership and maintenance of all below-ground service pipes and accessories on municipal roads from below-ground main to the property line or boundary of an easement, shall become the property and the responsibility of the Town, subject, however, to such charges as are in this Bylaw made payable by any person. 96. Every owner shall establish and maintain the survey pins used to identify lot and property lines as and when required by the Town. 97. The curb valve is the property of the Town. 98. The Town of Hay River has the right to enter into or on any property within the municipality for the purpose of making any inspection, repair or disconnection with respect to the Water & Sewer Services bylaw. ## MAINTENANCE OF PRIVATE SERVICE PIPES 99. Every owner shall maintain his private service pipes, fittings, meter supports and fixtures in proper order, and free from leakage or wastage at his own expense. ## REPAIR OF PRIVATE SERVICE PIPES 100. Should a frozen service pipe, leakage or wastage occur, the Senior Administrative Officer may give notice to the owner to effect the necessary repairs or replacement within forty-eight (48) hours, or such lesser period as may be specified in the notice. 101. If the owner fails to comply with such notice within the time specified, the Senior Administrative Officer may either: - a) have the water service pipe turned off until the repairs or replacement have been done; or - c) have the necessary work done, and any cost incurred shall be levied on the owner. - b) in the case of unmetered service, have a meter installed; or 102. Failure to comply with any provisions of this section shall be an offence. ## INVESTIGATION OF SERVICE PIPE 103. Every owner requesting an investigation into a failure or interruption in service to his premises shall deposit with the Town the estimated cost of such investigation as determined by the Senior Administrative Officer. 104. Where it is determined by the Town that the Town is the cause of the failure or interruption in service, then the deposit shall be returned 105. Where it is determined by the Town that the Town is not the cause of the failure or interruption in service, the expense incurred by the Town on an "at cost" basis in accordance with Sections 41 and 42 shall be levied on the owner, and the amount of any deposit shall be applied against that expense. ## THAWING SERVICE PIPES WITH ELECTRICAL EQUIPMENT 106. No person or customer shall use electrical welding equipment to thaw water service pipe. 107. No person or customer shall use electrical equipment to that water service pipe unless: - a) a continuous circuit is maintained, and - c) the undertaking is authorized by the Senior Administrative Officer. - b) the water meter and all electrical ground wires are disconnected from the water service pipe, and 108. The Town shall not be liable for any damage or injury resulting from the use of electrical equipment to thaw a water service pipe. ## REMOVAL, RELOCATION OR REPLACEMENT OF FACILITIES 109. Subject to Section 110, all costs of any approved removal, relocation or any other change in the municipal system requested by an owner, shall be payable by the owner making the request. 110. Where an owner has replaced his below-ground private service pipe, and requests the replacement of the municipal service pipe, the Senior Administrative Officer, with a minimum of twenty-four (24) hours' notice, may authorize the installation of a replacement municipal service pipe equal in size to, or in the standard size for the capacity and use of the original installation, at no cost to the owner, if the Senior Administrative Officer is satisfied that the municipal service pipe is leaking or in danger of failure. ## SIZE AND NUMBER OF SERVICE PIPES 111. Subject to Section 113, no property shall be supplied with more than one water service, including a water supply pipe and a recirculation pipe, and one sewer service pipe. 112. Subject to Section 113, a separate water service pipe and a separate sewer service pipe shall be installed: - a) for each property adjacent to a main; - b) for each unit of a semi detached duplex. 113. The Senior Administrative Officer may determine, specify and approve: - a) the number, - c) the size, and - b) the nature, - d) the location of service pipes to be installed for any property. ## SERVICE TO ADJACENT PROPERTIES 114. Service pipes shall be constructed only to properties adjacent to a main, unless the Senior Administrative Officer authorizes otherwise. 115. Private service pipes shall not be extended from one lot to another. ## WATER SHUT OFF VALVE 116. A water service pipe shall be provided with an easily accessible, sealable water shut-off valve on the premises served, so located within the building plumbing system to allow water service to all of the building to be turned off while allowing any circulation pump on the water service pipe to operate. 117. Where service is to be discontinued pursuant to this Bylaw, the Senior Administrative Officer, or other authorized agent of the Town, may discontinue service either: by turning off and affixing a seal to the water shut-off valve, or by removing the water meter on the premises to which service is to be discontinued 118. Where a seal has been affixed in accordance with Section 117, no person, other than the Senior Administrative Officer or other authorized agent of the Town, shall cause or allow the seal to be broken without the prior written approval of the Senior Administrative Officer. 119. Failure to comply with the provisions of this section is an offence. ## CORRECTION TO NON-CONFORMING PRIVATE SERVICE PIPES 120. Where, in the opinion of the Senior Administrative Officer, an existing private service pipe is being operated in contravention of this Bylaw, including the service pipe specifications, the Senior Administrative Officer shall issue an order to the owner of the private service pipe: - a) specifying the manner in which the owner is contravening the Bylaw; - c) specifying the actions to be performed by the owner to comply with the Bylaw; and - b) directing the owner to comply with the Bylaw; - d) notifying the owner of the time and date by which such action is required to be taken. 121. Failure to comply with on order issued under Section 120 is an offence. ## PREVENTION OF WATER SYSTEM CONTAMINATION 122. No person or customer shall connect, cause to be connected, or allow to remain connected, any piping, fitting, container or appliance, in a manner which, under any circumstances, may allow water, wastewater, or any harmful liquid or substance to enter the municipal water system. 123. If a condition is found to exist which, in the opinion of the Senior Administrative Officer, is contrary to Section 122, the Senior Administrative Officer may either: - a) discontinue service, or - b) issue on order to correct the fault within forty-eight (48) hours, or a specified lesser period, and if the customer fails to comply with such notice, the Senior Administrative Officer shall proceed to discontinue service. 124. Without limiting the generality of Section 122, the Senior Administrative Officer may allow cross connection control devices to be installed on the water piping at the source of potential contamination, at no cost to the Town. 125. Where, in the opinion of the Senior Administrative Officer, a severe hazard exists, water service to a customer shall be provided only on the condition that the customer install on his water service pipe a cross-connection control device approved by the Senior Administrative Officer in addition to the cross-connection control devices installed on the customer's water piping at the source of potential contamination. 126. Where the property is supplied by two or more water service pipes, these service pipes are not to be interconnected within the property without the approval of the Senior Administrative 127. Where it has been determined that a cross-connection control device is required, that device shall be tested upon installation, and thereafter annually, or more often if required by the Senior Administrative Officer, by the personnel approved by the Senior Administrative Officer, to demonstrate that the device is in good working condition, at no cost to the Town. The customer shall submit a report, in a form approved by the Senior Administrative Officer, on any or all tests performed on a device within thirty (30) days of a test. 9. 128.A "Cross-Connection and Back Flow Prevention Tag" form W/S-10 issued by the Town, shall be displayed on or adjacent to the cross-connection control device on which the tester shall record the name and address of the owner of the device, the location, type, manufacturer, serial number, and the size of the device; and the test date, the tester's initials, the tester's name and/or the employer's name, and the tester's Journeyman's license number from the license issued by the Government of the Northwest Territories. The Town may recover all costs of issuing the tag. 129. Should a customer fail to have a cross-connection control device tested, the Senior Administrative Officer shall issue an order to the customer to have the device tested within fortyeight (48) hours, or a specified lesser period, and if the customer fails to comply with such notice, the Senior Administrative Officer shall discontinue service until the device is tested and approved by the Senior Administrative Officer. 130. Where a customer fails to comply with such an order issued under Section 129, the Senior Administrative Officer shall discontinue service. 131. Should a test show that a cross-connection control device is not in good working condition, the Senior Administrative Officer shall issue an order to the customer to make repairs or replace the device within forty-eight (48) hours, or a specified lesser period, and - a) Where a customer fails to comply with such an order issued under Section 131, the Senior Administrative Officer shall discontinue service until the private plumbing has been inspected and approved by the Senior Administrative Officer. 132. Failure to comply with an order issued under this section is an offence. ## BLEEDING OF WATER AND BLEEDERS 133. No person or customer shall cause, permit or allow water to bleed or waste. 134. No bleeder valve, bypass, secondary line, or similar device shall be installed on a water service line or meter without the prior written approval of the Town, in accordance with this Bylaw and the specifications. - a) Where approval is granted, the device shall be installed by a qualified plumber or contractor retained by the Town. - b) All costs associated with approved devices, including installation, maintenance, and removal, shall be borne by the property owner. - c) Unauthorized devices may be removed by the Town without notice, and all associated costs recovered from the owner. 135. No person shall permit or allow water to bleed from service lines prior to connection to private facilities. When private facilities are being constructed or repaired, a circulation pump shall be installed. 136. Where a certified electrician certifies in writing that a water service pipe is in danger of freezing owing to the failure of a freeze protection device, or other equipment, during a period when immediate repairs are not practical, the Senior Administrative Officer may authorize the "Water Bleeder Permit" form W/S-8, allowing water to be bled at the premises, provided always that the service pipe and freeze protection are repaired as soon as is practical. 137. Every bleeder shall be installed on the building side of the water meter such that a one-inch (25 mm) air gap exists between the water bleed pipe and a properly vented fixture, or properly sized and vented P-trap prior to discharge into the sewer pipe. 138. The bleeder shall be removed as soon as practical, or by July 31st of the following year, and the owner shall repair or replace the freeze protection devices by November 1st of the following year. The owner or occupant may be permitted the use of a bleeder only during the months of November through July of one year. 139. The customer shall register a bleeder with the Senior Administrative Officer and complete the "Bleeder Removal Notice" form W/S-9, when the bleeder has been removed. 140. Failure to register a bleeder is an offence. 141. The Senior Administrative Officer shall maintain a register of all authorized bleeders. 142. Where the Senior Administrative Officer authorizes water to be bled and registers the bleeder, the customer shall be levied a service charge based on the actual water consumption, or lesser amount as determined by the Senior Administrative Officer. ## WATER USE FOR FIRE PROTECTION 143. Where water is supplied or made available for the purpose of fighting fires, no person shall use such water, or cause or allow such water to be used for any purpose other than fighting a fire. 144. Where water supplied or made available for the purpose of fighting fires is used for purposes other than fighting a fire, the customer at the premises to which the water was supplied shall be charged for the cost of the water estimated by the Senior Administrative Officer to have been used other than fighting a fire. 145. Where water from a metered service is used to fight a fire, charges for the appropriate billing period may, at the request of the customer, be adjusted so that the customer does not pay for water so used. 146. No person or customer shall allow a continuous flow of water from the municipal piped water system during a fire or fire alarm, except for the purpose of extinguishing a tire. 147. No person shall use water from a fire hydrant on the municipal system for any purpose other than to fight a fire, without the approval of the Senior Administrative Officer. ## ACCESS TO HYDRANTS, VALVES AND ACCESSORIES 148. No person shall, in any manner, obstruct or impede free access to any main, fire hydrant, valve or other accessories on the municipal system. ## MANDATORY CONNECTION TO PIPED SYSTEM 149. Every owner shall connect his premises to piped water and/or sewer mains installed abutting his premises within two (2) years of the time the Senior Administrative Officer certifies that the mains are operations and issues an order to connect to the mains. 150. The Senior Administrative Officer shall notify every owner that has not connected to the mains nine (9) months before the end of the two (2) year period. 151. After such a two (2) year period, the Senior Administrative Officer may discontinue trucked water service to such premises, or levy service charges to such premises based on the full cost of any trucked service. ## TRUCKED WATER AND SEWER SERVICE ## SCHEDULED TRUCKED SERVICE 152. The Senior Administrative Officer shall establish times for the provision of trucked service to each customer or part of the Town. 153. The Town shall endeavour to provide scheduled trucked service, weather and vehicle conditions permitting. 154. Every customer requesting trucked service at a time other than the normal working hours shall be levied a fee to recover the Town's costs, in addition to the normal service charge, except when the previous scheduled trucked service was not received through no fault of the customer. ## INSTALLATION OF TRUCKED SERVICE BUILDING FACILITIES 155. All trucked service building facilities shall be installed by, and at the cost of, the owner, and shall remain the property of the owner. ## MAINTENANCE, REPAIR AND THAWING OF TRUCKED SERVICE BUILDING FACILITIES 156. Every owner shall maintain his trucked service building facilities in proper order, and free from leakage or wastage. 157. The Town may, in the case of an emergency, repair any trucked service building facilities, and the cost of such repair work shall be levied on the owner. ## SPECIFICATIONS, DESIGN APPROVAL AND INSPECTION OF TRUCKED SERVICE BUILDING FACILITIES 158. No trucked service building facilities shall be installed except in accordance with this Bylaw, and the Trucked Water Service Standards in the specifications. 159. Design plans for trucked service building facilities, which have four (4) or more water closets, showers, or other high-volume fixtures shall be: - a) certified by a Professional Engineer, and - c) approved prior to the commencement of construction. - b) submitted to the Senior Administrative Officer, and 160. Two sets of "as built" plans shall be provided when required by the Senior Administrative Officer within sixty (60) days of completion of trucked service building facilities. 161. No trucked service building facilites shall be enclosed, covered and backfilled until the work has been inspected and approved by the Senior Administrative Officer. 162. All installation, maintenance, repair and disconnection of trucked service building facilities shall be subject to the inspection and approval of the Senior Administrative Officer. 163. All buried tanks shall be anchored to concrete pods or pinned to bedrock to prevent movement or floating to the surface. ## CORRECTION TO NON-CONFORMING TRUCKED SERVICE BUILDING FACILITIES 164. Where, in the opinion of the Senior Administrative Officer, existing trucked service building facilities are being operated in contravention of this Bylaw, including the Trucked Service Water Standards in the specifications, Section A-3 of Specifications A, the Senior Administrative Officer shall issue an order to the owner of the trucked service building facilities: - a) specifying the manner in which the owner is contravening the Bylaw; - c) specifying the actions to be performed by the owner to comply with the Bylaw; and - b) directing the owner to comply with the Bylaw; - d) notifying the owner of the time and date by which such action is required to be taken. If corrections are not completed in the time specified, service can be discontinued by the Senior Administrative Officer. ## NUMBER OF TRUCKED SERVICE BUILDING FACILITIES 165. No premises shall be supplied with trucked service to more than one water tank and one sewage tank, except upon submission of the plans for the approval of the Senior Administrative Officer. 166. The Senior Administrative Officer may allow trucked service to a separate water tank or sewage tank for self-contained units properties. ## ACCESS TO TRUCKED SERVICE BUILDING FACILITIES 167. The customer shall maintain, at his own expense, unimpeded access to the water fill point and sewage pump out point, which shall terminate within two (2) meters of a public roadway or ariveway, including the removal of ice, snow, mud, vehicles, pets and yard material. 168. Where the water fill point or sewage pump-out point are not accessible, the Senior Administrative Officer shall cause a notice to be left at the premises and the offices of the Town, indicating the time and reason trucked service could not be provided and the corrective measures required before trucked service will be resumed. 169. Failure to allow or maintain access shall, in addition to the discontinuance of service, cause the owner to be levied the cost of one direct return trip by the contractor for the Town. 170. Failure of any containers shall, in addition to the immediate discontinuance of service, cause the owner or occupant to be levied the cost of cleanup and one direct return trip by the contractor for the Town, and is an offence under this Bylaw. ## HIGH-VOLUME COMMERCIAL TRUCKED WATER 171. Where a commercial or industrial user requires trucked water service beyond standard service arrangements, the Senior Administrative Officer or designate may approve a special service arrangement. - a) Conditions may include delivery frequency, monitoring, and billing methodology. - b) Charges shall be calculated in accordance with the Fees and Charges Bylaw. - c) Approval does not create a precedent or entitlement. ## CARETAKER UNITS 172. For the purposes of this Bylaw, a "Caretaker Unit" means a residential unit located on a property where: - a) the unit is accessory to a principal use or development; - c) the unit is not a primary dwelling or separately titled residence. - b) the unit is occupied for the purpose of caretaking, security, or on-site oversight of the property; and 173. Eligibility for caretaker unit water service is subject to approval by the Senior Administrative Officer and must meet all criteria established by the Town. 174. The Town may require confirmation of caretaker status, occupancy, and use, including documentation or declarations satisfactory to the Town. 175. Caretaker unit service is provided on the condition that: - a) water is used solely for residential caretaker purposes; - c) the service does not exceed volumes or patterns reasonably consistent with caretaker occupancy. - b) the unit does not contain commercial or industrial operations; and 176. Where the Town determines that a caretaker unit no longer meets the eligibility requirements under this section, the Town may revoke caretaker unit status and apply standard service classification. 177. Charges for caretaker unit service shall be applied in accordance with the applicable rates set out in the Fees and Charges Bylaw. ## METERS ## METER REQUIREMENT 178. Subject to this Bylaw, an approved water meter with an approved remote reading device shall be installed on every water service pipe, unless otherwise authorized by the Senior Administrative Officer. ## SUPPLY, OWNERSHIP AND INSTALLATION OF METERS 179. All water meters, remote reading devices, and associated meter components installed for the purpose of measuring water consumption are and shall remain the property of the Town. 180. Water meters and remote reading devices shall be supplied by the Town or by a supplier approved by the Town and shall be installed by the Town or by a qualified plumber or contractor retained by the Town. 181. The cost of supplying and installing a water meter, remote reading device, and associated components shall be borne by the owner in accordance with the applicable fees set out in the Fees and Charges Bylaw. - a) For water service pipes less than ¾ inch (20 millimeters) in diameter, meter supply and installation shall be treated as residential service for the purposes of fees. - b) For water service pipes ¾ inch (20 millimeters) in diameter or greater, or for non-residential services, the cost of supplying and installing a water meter and remote reading device shall be charged on a full cost recovery basis in accordance with the Fees and Charges Bylaw. 182. The location and the design of meters, remote reading devices and accessories shall be in accordance with the specifications of the Town and shall be approved by the Senior Administrative Officer. 183. No owner or customer shall supply, install, replace, substitute, remove, relocate, adjust, bypass, alter, or interfere with a water meter or remote reading device without the prior written authorization of the Town. 184. Nothing in this section relieves an owner or customer of the obligation to pay all applicable charges and fees required under this Bylaw and the Fees and Charges Bylaw. 9. 185.A trucked water customer may, at their own cost and with the approval of the Senior Administrative Officer, install a water meter on private plumbing; however, billing shall be based on the quantity of water recorded by the Town's truck delivery meter unless otherwise authorized. ## METER SETTING AND CONTROL VALVES 186. Every owner, regardless of the size of the water service pipe, shall supply and install a horizontal meter setting and control valves immediately ahead of and after the meter, unless otherwise approved in writing by the Senior Administrative Officer. 187. The location and design of the meter setting and control valves shall be in accordance with Diagrams 1 or 2 of the specifications of the Town and shall be approved by the Senior Administrative Officer. 188. The meter setting and control valves shall be positioned as close as practicable to the point where the private water service pipe enters the building and shall be readily accessible for reading, inspection, repair, testing, and replacement. ## REMOTE READING DEVICE WIRING 189. For new construction, every owner, regardless of the size of the water service pipe, shall supply and install wiring, in its own conduit, for a remote reading device for each meter, in accordance with the specifications, and approved by the Senior Administrative Officer. ## METER BYPASS AND SEALING 190. The owner shall supply and install a meter bypass with a sealable control valve for all water service pipes: - a) having a diameter greater than 50 millimeters (two inches), - b) of any size where continuous water service is required during meter testing, repair, or replacement. 191. The Senior Administrative Officer may cause a seal to be affixed to any meter bypass control valve. 192. No person shall break or tamper with a seal affixed under this section without the prior written authorization of the Senior Administrative Officer. 193. Where a seal has been broken, the owner or occupant shall notify the Senior Administrative Officer as soon as practicable. 194. Where a seal is broken without authorization, the Town may estimate the quantity of water used, bill the estimated consumption in accordance with the Fees and Charges Bylaw, recover associated costs, and treat the matter as an offence under this Bylaw. ## NUMBER OF METERS 195. The Senior Administrative Officer shall determine the number of meters that shall be installed for any premises. 196. Subject to Section 195, where two or more water service pipes, excluding water recirculation service pipes, supply a premise, or where water service pipes are interconnected, a meter shall be installed on each water service pipe. 197. Subject to Section 195, single family dwellings and single unit buildings including apartment, commercial, institutional and industrial buildings, shall have a minimum of one (1) meter installed in each building. 198. Subject to Section 195, commercial or industrial buildings containing (with) multiple side-by-side units shall have one meter per unit, and all such meters for the building shall be banked at one location where the service pipe enters the building or approved by the Senior Administrative Officer. ## METER PROTECTION 199. Where meters are located on private property, the customer shall protect the meter, meter setting, control valves, meter wire, remote reading devices, and accessories from loss or damage from frost and any other causes within his control. 200. The customer shall pay all costs incurred by the Town to replace a lost meter or to repair damage to any meter, meter wire remote reading devices, or accessory caused by frost or any other causes within the control of the customer. ## METER READINGS 201. Meters shall be read at intervals determined by the Senior Administrative Officer provided that, if possible, meters shall be read at least every month. 202. Where a meter is not, or cannot, be read for the current billing period, the Senior Administrative Officer shall estimate the water consumption for the purpose of establishing a service charge, provided that the water consumption and account are reconciled when a meter reading is obtained. ## SPECIAL METER READINGS 203. Where a customer requests a special meter reading, a fee to recover the Town's costs shall be levied on the customer. ## METER SEAL 204. The Senior Administrative Officer may cause a seal to be affixed to any meter. 205. Where a meter seal has been affixed in accordance with Section 204, no person or customer shall cause, permit or allow such a seal to be broken without the prior written approval of the Senior Administrative Officer. 206. Every person or customer who determines that a meter seal affixed in accordance with Section 204 has been broken, including for the purpose of thawing the service line, shall notify the Senior Administrative Officer as soon as is practical. 207. Where a meter seal affixed in accordance with Section 204 has been broken, the customer shall be levied a charge for the quantity of water which the Senior Administrative Officer estimates has been used and shall be considered an offence under this Bylaw. ## METER TESTING 208. The Senior Administrative Officer may cause any authorized meter to be tested. 209. Where an owner disputes the accuracy of a water meter and makes a written request for a meter test and pays the fee as prescribed in the Fees and Charges Bylaw, the Town may test the meter or cause it to be tested. 3. 210.If the meter is found to be operating within 10 percent, the cost of testing shall be borne by the owner. 211. Where the inaccuracy of a meter test is 10 percent or greater, - a) the Town shall repair or replace the meter; and - c) the Senior Administrative Officer shall estimate the amount of water for which the customer has been overcharged or undercharged for a period not exceeding six months prior to the date of testing; and - b) the amount of any meter reading fee shall be refunded to the customer; and - d) the municipal services account of the customer shall be adjusted in accordance with Subsection (c) and the rates prescribed in the Fees and Charges Bylaw, provided always that no refund shall be made other than to the current customer whose account was overcharged. ## METER MALFUNCTION 212. If a meter fails to register or to properly indicate the flow of water, the customer shall be liable to pay for the quantity of water which the Senior Administrative Officer estimates has been used. ## ADJUSTMENT FOR UNDETECTED LEAKS 213. If a meter shows excessive high consumption in comparison to previous readings, the Senior Administrative Officer may notify the customer. 214. Where an undetected leak is discovered, and where in the opinion of the Senior Administrative Officer the customer could not reasonably have been expected to be aware of such leak, the Senior Administrative Officer may adjust the service charge based on the average previous consumption, provided, however, that such leak is repaired within forty-eight (48) hours of the discovery. No such adjustment to the customers account shall extend for a period beyond three (3) months prior to the discovery of the leak, and provided always that no refund shall be made other than to the customer whose account was charged. ## INSPECTION AND ACCESS TO PROPERTY 215. Employees of the Town and their authorized agents may, at reasonable times and upon reasonable notice, enter any property supplied with water for the purpose of inspecting, testing, repairing, maintaining, or replacing a water meter or related appurtenances. Such employees or authorized agents shall, upon request, show identification as determined by the Town. 216. If access to a meter or remote reading device cannot be obtained, the Senior Administrative Officer shall cause a notice to be left at the premises indicating the corrective measure required, and the time and date by which the corrective measures must be carried out. 217. Where, after two unsuccessful attempts to access a meter or remote reading device by the employees of the Town, or their authorized agents, - a) a meter reading fee to recover the Town's costs shall be levied for each subsequent unsuccessful attempt to read the meter or remote reading device. - b) the Senior Administrative Officer may discontinue service to the premises. ## COST RECOVERY 218. Where inspection, testing, repair, or investigation is required due to damage, tampering, unauthorized plumbing modifications, or failure to maintain access to a water meter, all costs incurred by the Town shall be borne by the property owner. 219. Costs recovered under this section may be added to the utility account and collected in the same manner as other water and sewer charges. ## RATES 220. The rates for the provision of municipal services shall be determined by the Town based on the cost incurred by the Town to provide trucked and piped water and sewage services to customers. ## SERVICE CHARGES 221. Subject to Section 222, service charges shall be levied for various categories of customers and services at the rates prescribed by the Fees and Charges Bylaw. 222. Unless otherwise provided for in this Bylaw or the Fees and Charges Bylaw, service charges shall be calculated: - a) where an approved meter or truck meter is in use, according to the quantity of water indicated by such meter; or - b) where an approved meter or truck meter is not in use, in accordance with the appropriate type of premises, unit of measurement, and quantity of water use as determined by the Senior Administrative Officer. 223. Where a water meter cannot be read due to malfunction, damage, or inaccessibility, the Town may bill the account on a flat-rate basis. - a) Flat-rate billing shall be based on average historical consumption or an estimate determined by the Senior Administrative Officer. - c) Charges shall be calculated in accordance with the Fees and Charges Bylaw. - b) Flat-rate billing shall continue until the meter is repaired or replaced. ## INDUSTRIAL USE OF WATER 224. Where a property is zoned for other than a residential use, the Senior Administrative Officer shall assign the use of the property to one of the categories specified in the Fees and Charges Bylaw, and fees shall be charged and collected at the rates prescribed in the Fees and Charges Bylaw for that category of use. ## PAYMENTS 225. Bills for service charges, fees, and all other penalties and charges levied pursuant to this Bylaw or the Fees and Charges Bylaw, are due and payable no later than the end of the month following service. 226. Bills are considered to be paid when the payment is received at Town Hall, or at such other place as may be determined by the Senior Administrative Officer and specified on the bill. 227. Overdue bills shall be subject to the Late Payment Charge equal to one and one half percent (1.5%) of the unpaid balance on the first day of default, and one and one half percent (1.5%) of ## BILLING AND COLLECTING the unpaid balance of the account on the first day of each calendar month thereafter until sums due under this Bylaw in respect of the interest and charges shall have been paid. Payments are considered received when they are physically received at Town Hall. 228. Liability to pay bills shall not be affected by any defect in the form of bill or non-receipt of bill. ## OWNER LIABILITY 229. The owner of a property is liable for all service charges, fees, penalties, and other amounts payable in respect of water supply or the use of the sewage system provided to that property under this Bylaw and the Fees and Charges Bylaw. 230. Where any amount payable remains in default for more than two months, the Town may make the outstanding balance a charge against the lands or premises in respect of which the services were provided, and such charge may be collected in the same manner as arrears of property taxes, in accordance with applicable legislation. ## CHANGES IN USE, OCCUPANCY OR PROPERTY SERVED 231. The owner shall notify the Senior Administrative Officer in writing of any change in the use, occupancy, site served, or any other matter which may affect the service charges and fees payable under this Bylaw. ## ADJUSTMENT FOR CHARGES FOR PARTIAL PERIOD 232. Where any service charges or fees are prescribed by the month or for any other period, the amount payable for a partial period shall be calculated by the Senior Administrative Officer on a proportional basis, unless otherwise provided in the Fees and Charges Bylaw. ## ENFORCEMENT ## ENFORCEMENT OF PAYMENTS 233. The Town may enforce payment of any service charges, fees, penalties, or other amounts payable under this Bylaw and the Fees and Charges Bylaw by one or more of the following - a) discontinuance or restriction of municipal services after two months from the month when service was provided in respect of which payment is in default, together with the imposition of applicable fees to recover the Town's costs; - c) distress or sale of goods and chattels of the customer in arrears; or - b) action in any Court of competent jurisdiction; - d) any other lawful means available to the Town. 234. Service charges, fees and other charges specified in the Fees and Charges Bylaw for water supply or the use of the sewage system that have not been paid by the end of the fiscal year ir which they have been levied, shall be a charge against the lands or premises in respect of whic the charges were levied, subject to the same penalties and collectable in the same manner as arrears of property taxes. OFFENSES 235. Any person or customer who contravenes any provisions or requirements of this Bylaw is guilty of an offence, and is liable, upon summary conviction, to a fine not exceeding: - a) two thousand dollars ($2,000.00) for an individual; - c) imprisonment for a period not exceeding six (6) months. in default of payment of a fine. - b) ten thousand dollars ($10,000.00) for a corporation; or 236. Pursuant to Section 235 of this Bylaw, an Officer may issue a Summary Offence Ticket Information in a form accepted by the Summary Conviction Procedures Act, to any person who violates any provision of this Bylaw, and such person may, in lieu of prosecution. pay the Town the voluntary penalty per Section J of Schedule A, for the offence, prior to the court date specified on the ticket. 237. Any charges for offenses under this section do not preclude any other costs owed to the Town due to contravention or for services provided by the Town within the provisions of this Bylaw. PUBLIC HEALTH 238. Where, in the opinion of the Senior Administrative Officer or a contractor retained by the Town, any condition exists that may pose a risk to public health, the Senior Administrative Officer shall ensure that the appropriate authority within the Department of Health is notified without delay. 239. Where a condition referred to in Section 238 exists, the Senior Administrative Officer may, in addition to any other authority under this Bylaw: - a) take any action necessary to protect public health, including the restriction or discontinuance of water or sewer services; and - b) treat the existence or continuation of such condition as a contravention of this Bylaw. 240. Where an Environmental Health Officer or other authorized public health official orders the restriction or discontinuance of water or sewer services, the Senior Administrative Officer shall comply with such order and take all necessary steps to give effect to it. ## ADMINISTRATION SEPARABILITY 241. The provisions of this Bylaw are separable, and in validity of any part of this Bylaw shall not affect the rest of the Bylaw. REPEAL 242. Bylaw No. 1786/UTIL/01 and all amendments thereto are hereby repealed. EFFECT 243. This Bylaw shall come into force and effect on receiving Third and Final Reading.    READ A FIRST TIME this 12' day of January 2026. Mayor READ A SECOND TIME this 12' day of January, 2026. Mayor READ A THIRD AND FINAL TIME this 26th day of January, 2026. Yearn: Mayor CERTIFIED that this bylaw has been made in accordance with the requirements of the Cities, Towns and Villages Act S.N.W.T. 2003, c.22. s. 102 and s. 165 and the bylaws of the Municipal Corporation of the Town of Hay River on this 264 day of January, 2026. ## SCHEDULE "A" - VOLUNTARY FINES | Water wastage - Section 51 & 53 | $200.00 | |---------------------------------------------------------------------------------|-----------| | Contamination - Section 56 | $200.00 | | Discharge of harmful matter - Section 57-61 | $100.00 | | Failure to abide by order - Section 94-95 | $200.00 | | Breaking a shut off seal - Section 112 | $500.00 | | Non-conforming service pipe - Section 114 | $100.00 | | Failure to test a cross connection control device - Section 121-123 | $250.00 | | Failure to install a cross connection control device - Section 119 | $500.00 | | Installing a bleeder without authority - Section 129 | $500.00 | | Failure to register a bleeder - Section 135 | $500.00 | | Failure to remove a bleeder - Section 133 | $500.00 | | Improper use of water - Section 138 | $200.00 | | Failure to provide access to water fill or sewage pump out points - Section 162 | $250.00 | | Failure to install a meter - Section 173 | $250.00 | | Broken meter seal - Section 192 | $500.00 | | Failure to provide access after two unsuccessful attempts - Section 203 | $100.00 | ## A. WATER SERVICES ## A-1 PIPED WATER SERVICE STANDARDS ## Standards - a) All water service lines shall meet National Building Code and National Plumbing Code and other municipal Bylaw requirements, except as superseded by specifications - b) All services shall be located within two (2) meters of the centre lot line, unless otherwise authorized by the Senior Administrative Officer of the Town, or a designate. ## Freeze Protection - c) Any services that require freeze protection devices shall be subject to Sections 70-73 of this Bylaw, and Section 2 of Specifications A of this Bylaw. - d) Any services that require freeze protection devices shall be insulated with a water proof equivalent of 50 rrn, of urethane lining which shall extend 300 rm past the point of entry into the heated portion of the structure which it services. ## Bedding/Backfill - e) All services shall be bedded and backfilled using 3/4" or 20 mm crush, to the standards of Specifications C of this Bylaw. - 1) No single family dwelling shall be serviced with a water supply line of greater than 3/4" or 20 millimetres. - 9) Every water distribution system shall be designed to provide peak demand flow when the flow pressures at the supply openings conform to Table 6.3A of the Canadian Plumbing Code (6.3.1), but shall not be less than 3/4° or 20 millimetres. - h) All services greater than one on one half (1 1/2) inches or thirty-eight (38) millimetres in diameter or for commercial or industrial use must be approved by the Senior Administrative Officer in writing. Engineering drawings must be submitted by the Senior Administrative Officer, and "Registration of Non-domestic use of Town Water and Sewer Services" form W/S-5, must be completed at the time of application for a Development Permit. ## Single Line Service - i) Where single line services are permitted the service line from the Town main to the meter shall be of Type "K" soft copper. - j) Single line services will not be permitted on Vale Island, except with an Aqua-Flo. ## SCHEDULE "B" - SPECIFICATIONS ## Looped Line Service with Circulation Pump - K) Where required by the SAO, all loop services shall be connected with a continuous flow circulation pump. - 1) The water service line to the meter and the return loop to the Town water main shall be of Type "K" soft copper. - m) All connection fittings for the circulation pump shall be threaded and of copper, bronze or brass material. - n) The circulation pump shall be installed in the loop as indicated in Diagram 2. ## Flared Ends for all Service Types - o) All water service lines of diameters less than or equal to two (2) inches or fifty (50) millimeters must have flared fittings on both ends. ## Valve and Union for Shut-Off - p) A threaded valve must be installed before the meter inside the building. This is the building shut-off valve. The valve shall be suitable to have a lock wire and seal attached. ## Fittings - 9) Any joints outside the building shall be made with a flared copper to copper fitting. - r) There shall be no soldered or brazed fittings between the main line and the shut-off valve. - s) Downstream from the meter only threaded copper, bronze or brass non-compression fittings shall be used. ## Grade/Angles - t) Only gradual bends shall be incorporated into the service line to provide directional change if necessary. Owners shall not install service lines from buildings to lot lines prior to installation of the property service from main to lot line by the Town. - u) A minimum positive slope of 1 in 50 shall be maintained. ## Mobile Homes - v) All water service lines to mobile homes shall: - i. Not be less that ¾" or 20 millimeters in diameter for the supply line and not less than ½ or 13 millimeters in diameter for the return line; - ili. Incorporate a tamper-proof connection that is capable of being repeatedly connected, disconnected and sealed; - ii. Terminate above ground; - iv. Incorporate a means of draining, heating or circulating water within that part of the line from the Town main to the property when not in use. ## A-2 FREEZE PROTECTION Any services that require freeze protection devices, including supply and return lines, shall be insulated with a waterproof equivalent of two inches or 50 millimeters or more urethane lining which shall extend 300 millimeters past the point of entry into the structure it services. ## Single Service Lines - a) Any services that require freeze protection devices shall incorporate a Town approved freeze protection device, being an improved heat tape as indicated in these specifications or an approved Aqua-Flo unit as indicated in these specifications and Diagram 3. - b) Freeze protection devices shall be installed and operated according to the manufacturer's specifications except where superseded by this Bylaw. - c) Where single lines that require freeze protection devices are excavated for repair they shall be replaced with a looped service, except as otherwise determined by the SAO. ## Aqua-Flo Units (Diagram 3) Owner/Occupant Responsibilities - d) To ensure adequate protection of the single line service of the owner or occupant, and the quality of drinking water, all Aqua-Flo users in the Town shall receive prior approval from the SAO for installation and meet the specifications of this Bylaw. - i. Aqua-Flo units shail be purchased through a registered agent. 3. Prior to installation of an Aqua-Flo unit, the owner or occupant shall receive approval from the SAO, using the "Aqua-Flo Installation and Inspection Report" form. Not less than the minimum fee shall accompany the permit application. The owner or occupant shall receive an approved Mechanical Permit from the Town of Hay River prior to installation of the Aqua-Flo unit. 4. їїї. The owner or occupant shall be responsible for all costs of installation, servicing, maintenance and repair to the Aqua-Flo unit and service line subject to the warranty provided by the manufacturer. - iv. All Aqua-Flo units shall be installed and serviced by a registered certified Journeyman plumber, and notification shall be provided to the SAO using the "Aqua-Flo Installation and Inspection Report" form W/S-7. 6. The owner shall ensure that each year between June 1 and August 31 all AquaFlo units are cleaned by a Journeyman plumber. - vi. The owner or occupant shall have a Journeyman plumber submit notification of repairs to the SAO using the "Aqua-Flo installation and Inspection Report" form W/S-7. - vii. The owner or occupant shall electrically operate the Aqua-Flo unit throughout the year, with the exception of during a power failure. - vili. The owner or occupant shall ensure that the appliance has a continuous uninterruptible power supply, by a direct connection to the electrical service panel on an individual circuit which is protected from tampering or disconnection or approved by the SAO. - ix. The owner or occupant shall not store harmful or dangerous chemicals near the appliance to prevent fume intake during the pump-down cycle. - x. The owner or occupant shall ensure that the area around the unit is kept clean such that the Aqua-Flo appliance is easily accessible at all times for inspections and repair. - xi. It is an offence under this Bylaw to use an Aqua-Flo unit as a bleeder without the approval of the SAO. Any person who causes or allows an appliance to operate as an unregistered bleeder shall be, in addition to the owner or occupant, considered to have committed an offence under this Bylaw. This provision shall apply, but is not limited to any electrician, plumber, tradesman, or contractor who allows or causes an Aqua-Flo appliance to operate as an unregistered bleeder. ## Registered Agent Responsibilities - e) The registered agent of the Aqua-Flo unit shall ensure that all Aqua-Flo units shall be installed in the Town such that the following Specifications are met as indicated in Diagram 3 of this Bylaw. - i. Each unit shall meet the manufacturer's specifications as outlined in Section 2 (f) of Specifications A of this Bylaw. - ii. Each unit shall be installed within two (2) feet or sixty-one (61) centimeters of he meter on the street side in an insulated section of the dwelling, or a approved by the SAO. - ill. Each unit shall be installed in a manner such that the unit is accessible at all times for the purpose of inspections or repairs. 5. Each unit shall be installed in an area of the property not subject to flooding. If flooding is a possibility, the unit shall be a minimum of one foot above flood level. - V. No other tee's, valves or saddles shall be installed between the building's main shut-off valve and the Aqua-Flo unit and the water meter. - vi. The discharge of each unit shall be set up such that a one inch (25 mm) air gap exists between the discharge line and a properly vented fixture or property sized and vented P-trap. - vii. The overflow hose shall be lower than the air filter. 9. ViiI. Only a Journeyman plumber shall install or service an Aqua-Flo unit. ## Manufacturer's Responsibilities - f) The manufacturer of Aqua-Flo units shall ensure that all Aqua-Flo units distributed in the Town by a registered agent meet the following specifications: 2. Each Aqua-Flo unit must have CSA approval. - ii. Each unit shall have a Town approved check valve and an Ansco red head electric valve with a soft seat assembly in the discharge line. - ili. Each unit shall have flare type tee fittings only; compression fittings are not to be used. - iv. The insurance coverage of the Aqua-Flo unit manufacturer shall be subject to review by the Town upon request. ## Town Authority to Change Specifications - g) The SAO shall have the authority to alter, delete or add to these specifications. ## Heat Tapes ## Repairs - h) To ensure adequate protection of the single line water service, each owner or occupant shall ensure that all heat tapes currently in use on a single line service shall meet the specifications of this Bylaw. Upon failure of this system, replacement with an Aqua-Flo system or a looped line shall be made, except as otherwise determined by the SAO. - i. The heating cable shall be rated at 20 watts per meter at 115 volts, and shall not exceed 100 meters in length. 3. The heating cable shall be installed securely along the top side of the water service line using a 2 inch or 50-millimeter-wide adhesive aluminum type AL20. At 12 Inch or 300-millimetre intervals, circumferential bands of AL-20 or any heat resistance adhesive tape shall be used. - iii. The heating cable shall be looped around the service connection and the Town water main. - iv. The heating cable shall be warmed prior to and during installation to attain continuous contact between the water service pipe, the corporation stop, the Town main and the heating cable. 6. The heating cable and water service line unit shall be insulated with two (2) inches or fifty (50) millimeters urethane insulation. Heating cables not in contact with the pipe shall be left uninsulated. Two (2) inches or fifty (50) millimeters of insulation shall be used on unburied piping. The insulation shall be checked using a Five Hundred (500) volt D.C. insulation tester between each bus wire and neutral, the pipe. A minimum reading is ten (10) megohms. - The heating cable shall not be spliced, except according to manufacturer's directions and specifications using the manufacturer's splice kits. vi. ## Operation - i) The owner or occupant shall install and operate a properly insulated thermostat capillary bulb on the opposite side of the pipe from the cable at the anticipated coldest area, such as above ground. away from the insulated portion of the building. - j) The owner or occupant shall operate the heating cable thermostat at approximately ten (10) degrees Celsius during the period of November through June. - k) The heating cable shall be tested for conductivity to the manufacturer's specifications before and after bedding and backfilling of the trench. ## No. 10 Wire - 1) To ensure adequate protection of the single line service, each owner or occupant shall ensure that all No. 10 wires currently in use on a single line service complies with the specifications of this Bylaw. - i. The owner shall use No. 10 wires Installed in a closed circuit from the transformer, coiled around the service pipe, the goose neck and the main and brought back flat to the transformer. - ii. A thermostatic control shall be used to regulate the operation of the No 10 wire. 4. Upon failure of a No. 10 wire system. the looped wire configuration shall be maintained. if the use of No. 10 wire freeze protection is continued. ## Bleeders ## Permission to Use - Doverber or ugh uly of one year. The eater leder Permit ur is must be completed and approved. ## Position - n) The bleeder shall be Installed on the house side of the meter so that all water Is metered, as shown in Diagram 1 of this Bylaw. - 0) A 1 14 inch or 6.5 millimeter plastic discharge line shall be made to discharge to the sanitary sewer service and provide one (1) inch or twenty five (25) millimeter air gap between the discharge line and a properly vented fixture or a properly sized and vented P-trap. - p) Discharge flow rates shall not exceed one (1) liter per minute. ## Removal and Repairs - 9) The owner or occupant shall remove the bleeder and repair or replace the freeze protection device on his water service line during the period August through October of the following year. ## Disconnection - r) The owner or occupant shall notify the Town of the disconnection of a bleeder using the "Bleeder Removal Notice" form W /S-9. ## Costs - s) The owner or occupant shall be charged for all costs of bleeder operation subject to Sections 128-137 of this Bylaw. ## A-3 TRUCKED WATER SERVICE STANDARDS All trucked water service systems shall conform to the Canadian Building and Plumbing Codes unless superseded by this Bylaw. ## Access - a) Unimpeded access, including the removal of mud, ice, snow, pets, vehicles, and yard material to the water fill point shall be maintained. - b) The water fill point shall not exceed Fifty-five (55) feet or Seventeen (17) meters from the Town roadway, and must extend out the wall facing the roadway. The owner or occupant of fill points In excess of Fifty Five (55) feet or Seventeen (17) meters must submit written approval from the Town contractor to the Senior Administrative Officer. - c) The water fill point shall be greater than five (5) feet or (one point five) 1.5 meters in a horizontal distance from the sewage pump-out point straight line access path. - d) The water fill point shall be of a sufficiently small diameter that the sewer pumpout hose could not be inserted. - e) The water fill point shall be clearly labelled at all times. - 1) Minimum water tank size for new construction is to be determined by the following formula: Tank Volume = # of bedrooms in unit × 2 people/bedroom × 113 liters per person × 3 days storage Minimum water tank volume to be two thousand two hundred seventy (2,270) liters (500 IG). Water Tanks shall be inspected by Town personnel prior to backfilling. All buried water tanks shall have adequate freeze protection. Service connection to be 32 mm (1.25") diameter copper pipe stub. Water delivery to be three (3) times per week. Additional deliveries may be charged at full economic rate. ## Freeze Protection - g) The water holding tank shall be housed in an insulated heated portion of a building or have adequate freeze protection if placed in a non-heated area or buried. - h) Structural support of the water tank shall be sufficient to support one and one-half (1 ½) times the weight of a full water tank. ## Line and Tank Specifications - i) The connection point of the water fill point shall be a minimum of 36 inches or 914 millimeters and a maximum of 48" or 1,219 millimeters from the ground surface in all seasons. 2. The water service line shall have a back grade such that the water does not free-flow from the tank or sit in the service line, or the water service line shall have a check valve to prevent free-flow and a heat tape to prevent freezing. - k) An overflow discharge point shall be installed at the same height as the fill point, a minimum of 12 inches or 305 millimeters in horizontal distance from the fill point and be directed away from the building, stairwells, walkways and fill point. - 1) If the water holding tank is elevated, a valve shall be installed at the line-tank connection point to prevent backflow. - m) Water fill lines shall be one and one quarter (1¼ ") Inch diameter copper pipe, a minimum of six (6) inches (150 mm) long securely anchored to the exterior of the wall structure at the fill connection point. - n) All overflow and water fill lines shall be insulated with a foil bock covered insulation a minimum of one and one half inches (1 1/2 ") or thirty-eight millimeters (38 mm) and six feet (6) or one point eight meters (1.8 M) in from the point of penetration of the exterior building envelope. ## B. SEWER SERVICES ## B-1 PIPED SEWAGE SERVICE STANDARDS ## Standards - a) All piped sewer services shall meet National Building Code and National Plumbing Code requirements except as superseded by this Bylaw. - b) All services shall be located within two (2) meters of the center lot line In the same trench as and below the water line unless otherwise authorized by the Senior Administrative Officer. ## Specialized or Heavy Use - c) The owner or occupant of all sewage service pipes from multi-family dwellings, commercial or industrial establishments, must complete the "Registration of NonDomestic use of Town Water and Sewer Services" form W/S-5, for submission with the application for a Development Permit and submit properly engineered drawings containing water and sewer service system details. ## Excavation/Fill - d) All services shall be bedded and backfilled according to the standards of Specifications C of this Bylaw. ## Material - e) The sewer service line shall be of PVC SOR 28 or SDR 35 piping unless otherwise authorized by the Senior Administrative Officer as indicated on the approved drawings. ## Size - 1) Single family dwellings shall have a sewer service line of four (4) inches or one nundred two (102) millimeters In diameter, otherwise the sewer service line diamete shall meet the size specifications of the Senior Administrative Officer as determiner by the occupancy of the building and the number of fixtures and appurtenances. ## Entrance to Building - g) The sewer service line shall extend to the inside of the building foundation wall and the wall shall be sealed with an approved grouting material to prevent the inflow of water or moisture. ## Grade - h) The sewer service line shall be equipped with a combination back water valve and clean out immediately upon entry to the building. - All sewer service lines shall be laid to a uniform grade sloping to the main line at : ninimum grade of one (1) in fifty (50). Total cumulative bends shall not exceed on hundred eighty (180) degrees with individual bends not exceeding forty-five (45) degrees. Directional changes and alternate grade patterns must be approved by the Senior Administrative Officer. ## Non-Domestic Discharges - j) All non-domestic discharges into the sanitary sewer main shall be indicated to the Senior Administrative Officer using the "Registration of Non-Domestic Use of Town Water and Sewer Services" form W /S-5, of this Bylaw. - k) Where a fixture discharges sewage that, in the opinion of the Senior Administrative Officer, may damage or impair the sanitary sewer system or the functioning of the Town of private sewage disposal system, provision shall be made for the treatment of the sewage before it is discharged into the sanitary sewer system. - 1) A sampling manhole suitable for determining the sewage quality, temperature and rote of flow. shall be provided where required by the Senior Administrative Officer. - m) Where a fixture discharges sewage that includes grease Is located in a public kitchen, restaurant, or in an institution, an appropriate grease interceptor shall be installed when and where it is required by the Senior Administrative Officer. - n) Where a fixture discharges sand, grit or similar materials, on appropriate Interceptor shall be installed. - o) Where the discharge from a fixture may contain a petroleum product, an appropriate interceptor shall be installed - p) Every interceptor shall have sufficient capacity to perform the service for which it is provided. ## Run-Off and Ground Water - q) Rainwater leaders shall not be connected to the sanitary sewer system. - r) During construction, builders shall not allow ground water to enter the sanitary sewage system. ## B-2 TRUCKED WATER STANDARDS All trucked sewage pump-out service systems shall meet the standards of the National Building and Plumbing Code and other municipal bylaws, unless superseded by this Bylaw. ## Access - a) The owner or occupant shall maintain an access free of mud, ice, snow, pets, vehicles or other obstructions to the sewage pump-out service point. - b) The sewage pump-out point must be no greater than sixty feet or eighteen meters from the Town roadway such that the service vehicle need not leave the maintained roadway unless written approval of pump-out point location has been given by the service contractor. - c) There shall be a minimum of five horizontal feet or 152 centimeters between the connection point for sewage pump-out and the fill point for water such that a crossing of established pathways by connection hose shall not occur. - d) The sewage pump-out connection shall be 3" diameter female camlock fitting. - e) The sewage holding tank shall be twice the volume of the water storage tank to accommodate sewage and grey water discharge. - f) · The sewage holding tank shall be a minimum of 1000 imperial gallons or 4.500 liters for new developments. ## Structure - 9) Structural support of the sewage holding tank shall be sufficient to support one and one-half times the weight of the tank. ## Freeze Protection - h) The sewage holding tank shall be of a suitable material as approved by the Senior Administrative Officer, shall be well insulated and kept within the heated portion of the building, or shall be buried a minimum of 1 meter, to the top of the tank, within 3 meters of the foundation of the house. ## Line and Tank Specifications - i) The service pump-out point shall be kept a minimum of 18 inches or 457 millimeters, and a maximum of 48 inches or 1,219 millimeters from the ground, including snow and ice accumulations. 2. The service pump-out point shall be fitted with an approved tightly fitting cap, and kept closed at all times except during pump-out. - k) The sewage holding tank shall have a large water-tight manhole with a removable cover such that the owner or occupant may clean and flush the tank. The Senior Administrative Officer is authorized to direct that a sewage holding tank shall be cleaned and flushed. - 1) The pump-out line from the service point to the tank shall have at least a 5 degree slope to the building such that no sewage Is allowed to stand in the line or drain to the outside of the building and the line within the holding tank shall not exceed a grade of 30 degrees. - m) The sewage holding tank shall incorporate a vent line of a minimum Interior diameter of 3 inches or 75 millimeters such that the tank is vented to the outside of the building or back vented to the highest interior point in the building such that air escape or supply will occur as the tank is being filled or emptied. - n) The pipe from the sewage pump-out service point to the sewage holding tank shall have an Interior diameter of a minimum of 4 Inches or 100 millimeters or reduce to 3 inches (75 mm) when the developed length of the sewer pump-out is greater than 25' (7.6 M). - o) Ifthe holding tank is buried, the ground cover shall be sloped such that surface liquids, Including run-off or sewage. drain away from the tank. and anchored to concrete pads or pinned to bedrock to prevent floating to the surface. - p) All holding tanks shall incorporate a high and/or level Indicator device where required by the Senior Administrative Officer. Where required a high level switch must be wired in such a way as to cut the power supply to the domestic water pump in the event of a full sewage tank. - q) When the storage tank elevation is one (1) meter or greater above the road level a valve shall be installed at the point of connection to the sewage pump-out line to prevent a continuous siphon condition. 2. г) All sewage pump-out lines shall be rigidly secured or anchored at the point of connection, and further to this. all lines in excess of three meters (3 m) in developed length shall be anchored every three meters (3 m). Buried lines do not require anchors except at the point of connection. - s) The use of chemical toilets shall be prohibited. - t) The Senior Administrative Officer may require that a storage tank be certified as to its integrity. Certification will consist of a minimum test of 24 hours, with the tank full, isolated from the house in a manner approved by the Senior Administrative Officer. Water loss shall not exceed 10% for the 24-hour test period. The test results shall be certified by a journeyman plumber or a professional engineer. ## C. EXCAVATION, BEDDING AND BACKFILL ## C-1 EXCAVATION - a) The owner or occupant shall not excavate, or have excavated on his behalf, any trench under a Town roadway or sidewalk without the authorization of the Senior Administrative Officer, and accompanied with the payment of the required fee to the - b) Where excavation shall proceed for the purpose of connecting or disconnecting a water or sewer service, the owner or occupant shall have the authorization of the Senior Administrative Officer given by the approval of the "Application for Permit to Connect or Disconnect" form W /S-4, and accompanied with the payment of the required fee to the Town. - c) Excavation within three feet of a Town main shall occur only when a Town employee representing the Senior Administrative Officer is on site. The owner or occupant shall give to the Town proper notification. - d) All blasting or tunnelling excavation shall be done in adherence to the Mining Safety Act of the Northwest Territories, the Northwest Territories Industrial Safety Regulations, and shall require written permission from the Senior Administrative - e) All excavation material shall be stockpiled and used for backtill subject to Section 2 of Specifications C or disposed of as directed by the Senior Administrative Officer. ## C-2 BEDDING AND BACKFILL - a) Peat or high organic soil, silt-clay or highly compressible materials, or other materials which would compromise the stability or drainage of on area, shall not be used for foundations, bedding, or backfilling. - b) Where service lines are installed underground, sand backfill shall be carefully placed and tamped to a height of 150 millimeters over !he top of the pipe. This material shall be thoroughly tamped with a heavy iron hand tamper or other approved device under and on each side of the pipe or pipe boxes, to assure that all spaces under and adiacent to the same are completely filled and well tamped. Above this zone, backfilling may be done by machines, using native backfill, however material shall be rolled, not dropped, into trenches and must be compacted in lifts not exceeding 450 millimeters. - c) Only sand shall be placed in the trench, below and above the pipe or pipe boxes, within a space of at least 600 millimeters of width. - d) Compaction shall be for the full depth of the trench, particularly under parking lots and driveways. - e) Backfill and compaction shall be such that natural drainage is not compromised and the adjacent surface area does not deteriorate. This is affected by the mounding of backfill and the placement of excessive fines in the upper layer of the backfill to prevent excessive drainage into the trench. If the stability of adjoining structures, walks, walls or services may be endangered by the work of excavating, adequate underpinning, shoring and bracing shall be provided to preven 1 damage to, or movement of, any part of the adjoining structure, or the creation of a hazard to the public. - 1) Rocks or boulders shall be removed to provide a clearance of at least 150 millimeters below all pipes or pipe boxes. - g) All water accumulated in the trench shall be disposed of in compliance with all government regulations including but not limited to all environmental protection legislation. - h) All waste excavation material shall be disposed of in a manner such that the surface drainage is not compromised. - i) Where Town sidewalks or roadways ore dug up, the premise owner or occupant shall use suitable sub-base material compacted to a minimum 95% Proctor Density and reinstate the sidewalk, curb or roadway to prevailing Town specifications. - D. SPECIFICATION DIAGRAMS 10. D-1 SINGLE LINE SERVICE WITH A BLEEDER 11. D-2 LOOPED LINE SERVICE WITH CIRCULATING PUMP 12. D-3 TYPICAL AQUA-FLO INSTALLATION